Operations
Order Watchdog
Finds Shopify orders stuck in payment, fulfilment or shipping, fixes what it can and tells the customer.
GoalZero orders stuck more than 24 hours
GoalComing soon
Use cases · Shopify stores
No order stuck, no customer left waiting. Even when you're not at the desk.
Running a store means hundreds of small exceptions: a payment that failed, an order stuck in fulfilment, a customer asking where their parcel is. AgentWorks agents catch them, fix what they can, and tell you only about the ones that need you.
- 01Orders get stuck quietlyPayment, fulfilment or shipping issues sit unnoticed until the customer complains.
- 02"Where is my order?" all dayThe same questions arrive on email and WhatsApp, and each one takes you out of real work.
- 03Reviews go unansweredUnhappy reviews stay public without a reply, and nobody links them back to the order.
Example goal
Keep every order moving
Primary metricOrders stuck over 24 hours
0
target 0. Illustrative numbers.
Premade agents
Start from agents that already know the job.
Each one comes with its goal, its tools and its guardrails. We set up the first one with you.
Customers
Support First Response
Answers support questions on email and WhatsApp from your docs and order history, and hands off anything sensitive.
GoalMedian first response under 15 minutes
CrewGoalComing soon
Customers
Review Responder
Replies to every Google and marketplace review, and routes the unhappy ones to you with the order attached.
GoalEvery review answered within 48 hours
GoalComing soon
Money
Failed Payment Recovery
Spots failed card payments, retries at the right time and asks customers to update their card before access lapses.
GoalRecover 40% of failed payments
GoalComing soon
Money
Weekly Business Report
Pulls revenue, orders, pipeline and support numbers into one Monday brief in Slack, with anomalies flagged.
GoalIn #founders every Monday by 8am
GoalComing soon
Works with Shopify, Gmail, WhatsApp and Slack, plus any supplier portal through its own browser. See connectors →
How it works
You set the target. The agents keep working until it's hit.
Set the goal
Pick a premade agent or describe the outcome, then agree the metric and target with us.
Run
Agents work through your tools on a schedule, with your approval on anything that goes out.
Measure
Every run records what it did and what it moved, so you see progress, not activity.
Auto-improve
It fixes what broke, drops what didn't work and tries the next idea.
FAQ
Questions, answered.
Can it change orders in Shopify?
Only what you grant. Reading orders is the default; updates, refunds and customer messages can each require your approval. The Docs guide "Set your first goal" shows how to frame these limits as rules.
Does it work with my apps?
If an app has an API, an MCP server or a web page, an agent can use it.
What about refunds?
Refunds above the limit you set always wait for you, with the order and the conversation attached.
Start with one goal. We'll set it up with you.
Book a short call. We connect your tools, pick the agent and agree the metric together.