Enterprise · Incident response
The first RCA is ready before the war room is. With evidence, not guesses.
Alerts, logs and deploys live in different tools, and every incident starts from zero. AgentWorks agents correlate the signals, write a first root-cause analysis with evidence and unknowns, and prepare remediation that runs only after approval.
- 01Every incident starts from zeroSomeone has to pull logs, deploy history and dashboards before anyone can think.
- 02CI failures pile upRed builds wait for a human to decide whether it is the code, the test or the infrastructure.
- 03Post-mortem actions disappearFollow-ups get written, then nobody checks whether they were done.
Example goal
Time to first evidence-backed RCA
median, target under 30. Illustrative numbers.
How it works
Agents own the goal. You own the approvals.
Triage
CI and deployment failures are classified with evidence, and safe policy actions run automatically.
Investigate
Signals are correlated into one incident record with impact, severity, timeline and a first RCA.
Remediate
An exact remediation is prepared, validated and approved, then executed through authorized paths with rollback ready.
Follow through
A sourced post-incident review creates tracked actions and checks they were actually completed.
Playbooks
Ready to install. Tuned to your stack.
Each playbook sets up the goal, the tools, the evidence to keep and the questions agents should ask your team. They are open source and versioned, and we tune them to your environment during the pilot.
- CI and Deployment Failure Triage
- Incident Investigation and Coordination
- Governed Remediation and Recovery
- Post-Incident Review and Actions
Built for your security review
Runs in your cloud. Every action on the record.
Self-hosted
Deployed in your cloud account or data center. Evidence stays in your environment.
Approvals
Anything that changes production or reaches people waits for approval by default.
Audit trail
Every run, tool call, decision and cost is recorded per workflow.
Your models
Your enterprise Claude, ChatGPT or Gemini agreements, or private endpoints.
Scoped access
Tools, folders and secrets are granted per workflow, inside an OS-enforced sandbox.
SSO and roles
Sign-in through your identity provider, with roles and per-workflow access.
FAQ
Questions, answered.
Will it take actions in production on its own?
Not unless you allow it. Remediation is prepared and validated, then waits for approval; execution runs only through the paths you authorize.
Which tools does it read?
Whatever your team uses for CI, logs, metrics and alerts, through MCP servers, APIs or its own browser.
Does it replace our incident tool?
No. It works alongside it, posting status and findings where your team already coordinates.
More use cases
Other goals agents can own.
Pick the goal. We'll prove it in four weeks.
A scoped pilot on one goal, in your environment, with the success metric agreed up front.