Enterprise · Incident response
The first RCA is ready before the war room is. With evidence, not guesses.
Alerts, logs and deploys live in different tools, and every incident starts from zero. AgentWorks agents correlate the signals, write a first root-cause analysis with evidence and unknowns, and prepare remediation that runs only after approval.
- 01Every incident starts from zeroSomeone has to pull logs, deploy history and dashboards before anyone can think.
- 02CI failures pile upRed builds wait for a human to decide whether it is the code, the test or the infrastructure.
- 03Post-mortem actions disappearFollow-ups get written, then nobody checks whether they were done.
Example goal
Time to first evidence-backed RCA
median, target under 30. Illustrative numbers.
How it works
Agents do the work. You own the goal and the approvals.
Triage
CI and deployment failures are classified with evidence, and safe policy actions run automatically.
Investigate
Signals are correlated into one incident record with impact, severity, timeline and a first RCA.
Remediate
An exact remediation is prepared, validated and approved, then executed through authorized paths with rollback ready.
Follow through
A sourced post-incident review creates tracked actions and checks they were actually completed.
Playbooks
Ready to install. Tuned to your stack.
Each playbook sets up the goal, the tools, the evidence to keep and the questions agents should ask your team. Their source is public and versioned, and we tune them to your environment during the pilot.
- CI and Deployment Failure Triage
- Incident Investigation and Coordination
- Governed Remediation and Recovery
- Post-Incident Review and Actions
Built for your security review
Runs in your cloud. Every action on the record.
Self-hosted
Deployed in your cloud account or data center. Evidence stays in your environment.
Approvals
Anything that changes production or reaches people waits for approval by default.
Audit trail
Every run, tool call, decision and cost is recorded per workflow.
Your models
Your enterprise Claude, ChatGPT or Gemini agreements, or private endpoints.
Scoped access
Tools, folders and secrets are granted per workflow, and every command agents run is OS-sandboxed.
SSO and roles
Sign-in through your identity provider, with roles and per-workflow access.
FAQ
Questions, answered.
How does AI triage of a failed CI build work?
AgentWorks classifies CI and deployment failures with evidence to help your team decide whether the code, the test or the infrastructure needs attention. It correlates signals into an incident record with impact, severity, a timeline and a first root-cause analysis. Remediation is prepared and validated, then waits for approval before execution through authorized paths with rollback ready.
Will it take actions in production on its own?
Not unless you allow it. Remediation is prepared and validated, then waits for approval; execution runs only through the paths you authorize.
Which tools does it read?
Whatever your team uses for CI, logs, metrics and alerts, through MCP servers, APIs or its own browser.
Does it replace our incident tool?
No. It works alongside it, posting status and findings where your team already coordinates.
More use cases
Other goals agents can own.
Pick the goal. We'll prove it in four weeks.
A scoped pilot on one goal, in your environment, with the success metric agreed up front.